Refund Policy

This Refund Policy explains how AIPhotoEditor handles refunds for one-time credit purchases and subscription payments made through our website.

By purchasing credits or a subscription, you agree to this policy together with our Terms of Service and the payment provider terms shown at checkout.

Credits purchased as one-time packages are generally non-refundable once they have been delivered to your account.

If a payment is successful but the purchased credits are not added correctly because of a confirmed technical issue on our side, contact us and we will review the case and either restore the credits or issue an appropriate refund.

Subscription payments give you access to recurring credits and related subscription benefits for the billing period you selected at checkout.

You may cancel future renewals at any time, but cancellation does not automatically refund charges that have already been processed for the current billing period unless required by law or approved by us in a specific case.

We may review refund requests in cases such as duplicate charges, confirmed billing errors, fraud, or a clear technical failure that prevented delivery of the purchased product.

Refund requests are evaluated case by case. We may ask for supporting details such as the account email, order information, payment date, and a short description of the issue.

We generally do not offer refunds for used credits, partial subscription periods, dissatisfaction with creative output quality, or failures caused by incorrect user input, unsupported use, account misuse, or third-party payment issues outside our control.

Chargebacks or disputes may result in reversal of credited balance, suspension of account features, or other protective action on the account while the matter is reviewed.

To request a refund review, email connect@aiphotoeditor.io from the email address associated with your account and include relevant payment details so we can investigate.

We aim to review legitimate refund requests within a reasonable time, but response times may vary depending on payment provider processing and the information available.

We may update this Refund Policy from time to time. The latest version posted on the site will apply to future purchases unless otherwise required by law.